Privacy Policy
A legal disclaimer
Effective Date: 1st Sepetmber 2025
Gloaming Candles respects your privacy & is committed to protecting your personal data.
The Privacy Policy explains how we collect, use m& safeguard your information when you use our website & purchase our candles.
Information we collect
When you interact with our website, we may collect:
* Personal Information: Name, billing/shipping address email & phone number.
* Payment Information: Collected securely via a third party payment processors (e.g Paypal. We do not store full payment card details.
* Order Information: Products purchased, order history.
* Usage Data: Information about how you use our website (Via cookies & analytics).
How we use your information
We use your data to:
* Process & deliver your orders.
* Communicate with your about your purchases.
* Send you updates, promotions, or news letters (If you've opted in).
* Improve our website, services, & customer experience.
* Comply with legal & tax obligations.
Sharing your information
We do not sell your personal data. However, we may share it with trusted third parties who help us operate our business, such as:
* Payment processors (e.g Paypal).
* Delivery providers (e.g Yodel, couriers).
* Marketing platforms (e.g Instagram, Facebook & Tiktok).
* Analytic tools (e.g Cookies & tracking pixels).
All third parties are required to keep your data secure & use it only for the purposes we specify.
Cookies & Tracking
Our website uses cookies & similar technologies to improve your browsing experience, analyse traffic, & run ads. You can adjust your cookies preferences through your browser settings.
Your Rights ( UK GDPR)
You have the right to:
* Access the personal data we hold about you.
* Request corrections or updates.
* Request deletion of your data (Unless we are legally required to keep it).
* Object to certain types of data processing (such as marketing).
* Withdraw consent at any time.
Data Security & Retention
We take appropriate security measures to protect your personal data. We retain your information only for as long as necessary to fulfill orders, provide services, or comply with legal obligations.
Third-Party Links
Our website may contain links to other websites (e.g social media).
We are not responsible for the privacy practices of those third parties.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Gloaming Candles
Email: Gloamingcandles@outlook.com
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).